Our jewelry is made sustainably by hand to last a lifetime.
We stand behind the quality of our silver jewelry and offer a two-year warranty on all our products. If your silver jewelry arrives with any defects or damage due to manufacturing, we will repair or replace it at no cost to you. The warranty covers the fading of gold plated jewelry as well.
Please note that our warranty does not cover normal wear and tear, accidental damage, or damage caused by improper care or use of the jewelry. However, we are happy torenew and polishsilver jewelry for you. The price for renewing your piece will vary from 10 - 40 EUR depending on the product. Just drop us an e-mail with a picture and we will let you know if we can help and send you a quote.
To initiate a warranty claim, please contact our customer service team at email@example.com with your order number and a description of the issue. We will work with you to resolve the issue as quickly and efficiently as possible.
Thank you for choosing our sustainable silver jewelry and for trusting us to provide you with high-quality, eco-friendly pieces that you can enjoy for years to come.
If you bought your piece at a retailer and something is up - please contact them directly.
FREE SHIPPING on orders over 75€ - 1 - 2 business days
3.5€ COURIER DELIVERY - 1 - 2 business days
2.5€ PARCEL TERMINAL - 1 - 2 business days.
FREE SHIPPING on orders over 150€ - 4 - 9 business days
6€ - 14€ ECONOMY SHIPPING - 5 - 9 business days
12€ and up DHL ECONOMY SHIPPING - 4 - 5 business days
16€ and up DHL EXPRESS SHIPPING - 1 - 3 business days.
FREE SHIPPING on orders over 300€ - 5 - 14 business days
18€ and up DHL EXPRESS SHIPPING - 2 - 4 business days.