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We mean it when we say that our jewelry is hand-crafted, locally sourced & ever-lasting. We offer a 2 year warranty for all our silver and gold plated pieces purchased on our website.
Our warranty policy is valid for 2 years from the date or purchase for manufacturing defects including colour fading for gold plated products. All you need to do is drop us an e-mail with a subject line WARRANTY and information that we should expect a shipment from you and a tracking number. We will repair or replace your piece and send the product back to you. We will kindly ask you to cover the shipping expenses.
If you bought your piece at a retailer and something is up - please contact them directly.
Normal wear and tear such as scratches, bumps and dents are not covered by the warranty, but we are happy to renew and polish NO MORE jewelry for you. The price for renewing your piece will vary from 10 - 40 EUR depending on the product. Just drop us an e-mail with a picture and we will let you know if we can help and send you a quote.
All NO MORE jewelry is handmade of sterling silver. We care about each piece and we want it to look good on you! This polishing cloth will keep your pieces clean (impregnated with an anti tarnish product). Just a gentle rub from time to time will keep your silver looking nice and bright at all times.
All NO MORE jewelry is handmade of silver. We care about each piece, hence here's a few tips how to keep your's fresh:
Get in contact with moisturiser, body lotions & sunscreen
Scratch against hard surfaces
Store in a humid place like your bathroom
Wear your silver - your skin is a natural polisher
Keep away from chemicals
Clean regularly with a silver polish cloth
Store in a jewelry box when not wearing
GOLD PLATED SILVER CARE
Gold Plated pieces should be taken care of same as silver since it's the main material. We wish gold plating was permanent, but like all types of plating, it doesn't handle rough exposure well. Gold plating wears out over time exposing the base metal underneath. It also loses its lustre and fades with time. In general, plating can last for up to four years wearing it every day with proper care. Once the plating wears of we can renew the plating. The price starts from 20 EUR and depends on the size of the jewelry. If you wish to renew your gold plated piece just drop us an e-mail with a subject line GOLD PLATING and send the piece to us. We will polish it, renew it, gold plate it and send the piece back to you looking like new. We will kindly ask you to cover the shipping expenses.
FREE SHIPPING on orders over 50€ - 1 - 2 business days
3.5€ COURIER DELIVERY - 1 - 2 business days
2.5€ PARCEL TERMINAL - 1 - 2 business days.
FREE SHIPPING on orders over 100€ - 4 - 9 business days
6€ - 14€ ECONOMY SHIPPING - 5 - 9 business days
12€ and up DHL ECONOMY SHIPPING - 4 - 5 business days
16€ and up DHL EXPRESS SHIPPING - 1 - 3 business days.
FREE SHIPPING on orders over 200€ - 5 - 14 business days
18€ and up DHL EXPRESS SHIPPING - 2 - 4 business days.